Store Policies
Domestic Orders Only!
We accept and ship domestic orders only.
Also note that we do not operate a brick and mortar store-front presence. Our offices are not a store (so you can’t just drop by though we wish we could meet everyone of our customers face to face, we simply cannot).
Our office hours are 11am – 4:30pm Monday – Friday. Our phone number is: (952) 891-1537. Click on “Contact Us” to send us e-mail. Unless we are in a class or at the range we will be in the office during these hours.
Privacy Policy
All information gathered by garyshade.com, shadeslanding.com, tacticalfirepower.com, FirearmsAndLiberty.com or any other web site owned and operated by Shade’s Landing Inc.is kept strictly confidential and will not be distributed to any company or individual.
Ordering
All prices and descriptions are subject to change without notice. Shade’s Landing Inc. reserves the right to refuse any shipment of product and acceptance of any order due to pricing errors and/or any other reason deemed reasonable by Shade’s Landing Inc. There is a $3.00 handling fee for all orders. NOTE: If you order our DVD Tactical Fire Power Handgun System with an online class, we will deliver the DVD to you on the day you complete the course at your range qualification (at the range and in person).
Important Payment and Credit Card Information
Secure checkout is handled through a secure connection using PayPal. You can use your PayPal account or credit card. Be sure to enter your correct shipping address. We can not ship to a post office box. We never see your PayPal account information (except for your shipping address), nor do we ever see your credit card information. All transaction details are handled through PayPal for your security and peace of mind.
Shipping Policies
Most orders ship out of our warehouse within 2-3 days. You can always call our office to check on your order by logging into your account. We will update your order’s status as soon as there is a change.
Regular Shipping
We normally ship all orders via US Postal Service, or UPS. We are located in Apple Valley Minnesota! Ground shipments will take approximately 5 – 7 days to reach you once they are shipped.
Shipping rates are subject to change.
Video Programs
Due to the nature of video programs, all sales of video programs are final. If the DVD is damaged due to manufacturing or shipping, please return it for immediate replacement within 10 days of receipt.
RETURN of DEFECTIVE PRODUCT
We will accept the return of defective product up to 10 days after receipt by the customer of the merchandise. However, prior to returning a defective product, you must obtain an RMA (Return Material Authorization) number from us. Call 952-891-1537 Monday through Friday from 10am – 4:30pm. The RMA number must be written clearly on the outside top of the box that contains the product you are returning. No returns will be accepted without an RMA number assigned to it.
ORDERS for CLASSES
If you purchase an in person firearm class and find you can not make the class, you can reschedule to any other class we offer within one year, There are no refunds on class purchases as we guarantee you a seat in class at the expense of someone else. Simply reschedule your class.
Online Classes: You can cancel your order within 48 hours and receive a FULL refund. No refunds for our online class outside of our cancellation window.
There are NO REFUNDS if you fail to complete the course, including the shooting qualification exercise, within 90 days UNLESS you make special arrangements with us.
Classes: Disruptive & Unsafe behavior
Disruptive and unsafe behavior in our in-person classes is not tolerated and you will be told to leave. Your money will be refunded to you so that you may take your class from someone else other than us.
Classes & This Web Site: Snowflakes – Buckle Up
If you are a liberal (and therefore an implied snowflake) you had better run for your safe space as you will likely be offended by what we have to say.
We are not racist, homophobic or xenophobic and we teach classes to all races and religions. HOWEVER we do not teach firearms training to foreign nationals who do not possess a green card. IT IS FEDERAL LAW that we do not provide weapons training to those foreign nationals.
We make fun of stupidity and believe in conservative and Christian-Judaeo principles.
We love God, our families, our country, and our Bibles. AND WE STAND FOR OUR FLAG and KNEEL FOR THE CROSS. If this offends you then don’t sign up for one of classes and do not purchase from us. We are doing all right without you.
Liberalism is a mental disorder, a disease. So get over it!
Knife orders:
You must be 18 years of age to purchase our knives and must click on accepting our sales agreement before your order may proceed. You are responsible for adhering to all local laws regarding owning and possession of knives and certify that the items you order are legal in your jurisdiction.
Trademarks and Copyrights
All content and material on this web site is © 2008-2021 by Shade’s Landing Inc.Shade’s Landing Inc. Shade’s Landing Inc. and Firearms and Liberty are trademarks of Shade’s Landing Inc. All rights reserved. Other marks that appear on our web site belong to and are trademarks of their respective owners.